Information We Collect
When you register and use the 50100 platform, we collect several categories of information to ensure a smooth, secure experience that meets your needs as a Malaysian user.
Account Information
During registration, we collect your full name, email address, phone number, date of birth, and other identifying information required for identity verification. This information is used to create and manage your account on 50100.
Device & Browser Information
50100 automatically collects technical information including device type, operating system, browser version, IP address, time zone, and screen resolution. This data helps us optimise the platform display for the Android and iOS devices most commonly used by Malaysian users.
Payment Information
To process deposits and withdrawals in Malaysian Ringgit (RM / MYR), we collect information related to your chosen payment method — whether via online banking, Touch 'n Go, Boost, or other local digital wallets. Full card numbers and banking passwords are never stored on 50100's servers.
Usage Data
We record user activity such as pages visited, session duration, games played, bets placed, and settings preferences. This data is used to improve the platform experience and deliver more relevant content.
Purpose of Use
Information collected by 50100 is used solely for the legitimate purposes stated below. We do not use your data for any other purpose without your prior consent.
- Creating and managing user accounts
- Processing deposit and withdrawal transactions in RM
- Granting access to all platform features
- Verifying user identity for legal compliance
- Analysing usage patterns to improve the mobile experience
- Providing more responsive customer support
- Sending account and security-related notifications
- Ensuring compliance with anti-fraud regulations
50100 will not use your information to send unrelated third-party advertisements or sell your data to any external marketing company without your explicit consent.
Cookies & Tracking Technologies
The 50100 platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. Cookies are small data files stored on your device when you visit our site.
Required for core platform functions such as login, session management, and account security. Cannot be disabled without affecting your user experience.
Collects data on how users interact with the platform. Helps us identify areas for improvement, especially for Malaysian mobile users.
Saving your preferences such as language (Bahasa Melayu), time zone, and display settings so you don't have to reconfigure them each time you log in.
You can manage or disable cookies through your browser settings. However, disabling essential cookies may affect your ability to fully use certain features on the 50100 platform.
Data Storage & Security
User data security is a top priority at 50100. All personal and financial information is stored on servers protected to the highest industry security standards.
- SSL/TLS Encryption: All data transmitted between your device and 50100's servers is protected with 256-bit SSL encryption, ensuring your information cannot be intercepted by unauthorised parties.
- Password Storage: User passwords are never stored in plain text. We use robust cryptographic hashing technology to ensure your password remains unreadable — even to 50100's internal staff.
- Continuous Monitoring: Our security systems monitor account activity in real time to detect any suspicious or unauthorised access.
- Retention Period: Active account data is retained for as long as your account remains active. Closed account data is kept for the period required by law before being securely deleted.
Sharing Information with Third Parties
50100 does not sell, rent, or share users' personal information with third parties for commercial marketing purposes. However, there are limited situations where we may need to share information with certain parties.
- Payment Processors: Information required to process transactions in MYR is shared with licensed payment processors used by the platform, including online banking service providers and local e-wallet operators. These processors are governed by their own privacy policies.
- Legal Authorities: 50100 may disclose user information to Malaysian authorities if required by court order, legal investigation, or applicable regulatory compliance requirements.
- Service Providers: Third-party technical service providers, such as server hosting and analytics services, may have limited access to data necessary for them to deliver their services to 50100. All such providers are bound by strict confidentiality agreements.
- Business Transfer: In the event of a merger, acquisition, or sale of 50100's assets, user information may be transferred as part of that transaction. Users will be notified in advance.
User Rights, Policy Changes & Contact Us
Your Rights as a User
As a 50100 user in Malaysia, you have the following rights regarding your personal data:
- Right to Access: You have the right to request a copy of the personal information we hold about you. Requests will be processed within 14 business days.
- Right to Correction: If your information is inaccurate or incomplete, you can update it directly through your account profile settings or by reaching out to our support team.
- Right to Deletion: You may request the deletion of your personal data. Such requests will be assessed in accordance with applicable legal compliance requirements. Some data may need to be retained for a specified period.
- Right to Object: You may object to the processing of your data for direct marketing purposes at any time.
Changes to This Policy
50100 reserves the right to update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date. Users are advised to check this page periodically. Continued use of the platform after changes are published constitutes acceptance of the updated policy.
For any enquiries, requests, or complaints regarding your data privacy at 50100, please reach us through the following channels:
- [email protected]
- Response within 3 business days
- Bahasa Melayu & English
Questions About Your Data Privacy?
The 50100 team is ready to answer any questions about how we handle your information. Contact us or visit the FAQ for quick answers.
View FAQ Account Login